Balm cleansers aren't my go-to makeup removers, simply because they're not the tidiest way to take off your makeup. When I do want to really treat my skin and take care of it, though, I'll use a balm cleanser like this because it's rich and nourishing. The Trilogy cleansing balm doesn't strip the skin at all and it really feels like it's moisturising and conditioning the skin while taking off your makeup.
Only slight inconvenience - you need to use a cloth. So it's lucky this product comes with one! I appreciate that thought from Trilogy, although you'll need more than one cloth if you're removing makeup daily.
I wanted to love this one, as I've loved most Trilogy products I've tried, but this one is just a little too much effort for me.
In theory there's a lot to love about this creamy balm. It smells delicious and leaves my face feeling smooth, clean and not stripped too heavily after use.
On the downside though, I'm not a big fan of having a pot that I have to dig my fingers into to get the product out. It just doesn't feel very hygienic to me, even though I was my hands before use. I have long nails and getting a sticky balm stuck under them grosses me out.
I'm also a fan of very heavy eye black makeup. Using this to remove it is just too messy and a bit too much of a hassle for me. It takes a fair bit of work and lot of smearing black inky mess all around my eyes for a mediocre result. I'm also not a fan of the way it feels on my eyelashes. Now I use a separate micellar water to take my eye makeup off first, but it seems a bit silly to me to have to take my eye makeup off before I can use a makeup remover. I felt like I needed to really scrub to make this work and occasionally I'll follow with a separate cleanser to remove the residue.
I guess in summary I like the way this makes my skin feel after I have used it, but it's hard to motivate myself to go to this much effort right before bed. Once I use this up I'll probably return to my easy old routine of eye makeup remover/micellar water followed by a cream cleanser.