I got this when my eyes had a horrible allergic reaction to a cleansing balm. I need something really gentle to use on my eyes so I picked this up based on the great reviews. I used this on a cotton pad and pressed it gently on my eyes for a few seconds then swept it away. This took all my eye makeup and mascara away without rubbing. I then rinsed off and followed with a (different!) balm cleanser on my face. Even if I didn’t rinse it off, I still had no reactions or stinging in my eyes.
A bottle of this lasts ages. I have now found a balm cleanser that I can use on my eyes so I have stopped using this for now, mainly because it is yet another step in an already elaborate routine. I would definitely use it again if my eyes are feeling sensitive.