I have been using this scrub for many many years, definitely my favourite product to exfoliate my face. I have quite sensitive skin but this scrub has never caused a reaction, only thing is which is a problem I have with a lot of exfoliators is that sometimes my nose isn't as smooth as I used to be able to get it, I just follow up with a cleanser to solve this. The formula is quite gritty so try not to scrub too hard! A pleasant smell which is quite fruity though I cant' pinpoint exact scent. The packaging is practical and easily identifiable, easy to cut open to get the last little bits if you haven't had time to repurchase. The scrub is affordable and lasts for ages, considering 2-3 of us use multiple times a week it always surprises me how long it lasts which is great for the price which you can pick up on special at the supermarket or The Warehouse. Love this product!