First impressions: Has quite a strong smell and a little too strong for me. I prefer fruity scents so I wasn't "in love" with this.
I found that I needed a lot of conditioner to get good coverage, well more than I am used to.
My hair felt soft and smooth and very silky after use and was very manageable. I did notice my hair was a lot shinier than prior to use which was a big plus however with shinier my hair was also a lot more frizzy. I even tried swapping the order and applying shampoo after I had used the conditioner by found this didn't make a different in this aspect, in fact it make it worse.
It's hard to judge a shampoo and conditioner separately - as the outcome is a result of both. So that part I'll combine. As for the application - the conditioner, like the shampoo, had a delicious smell.It had a really sleek feel on, almost like a mask. I used quite a lot - and this might in fact contribute to my 'soft' issue. The result (of the two combined....) - the first thing I noticed was the softness. My hair usually feels somewhat dry after washing, and until it's straightened it is a bit unruly. I found with this it dried soft - to the point where straightening my hair was easier - but with the result of kinking if I tried to tie it up too soon. I'm guessing it comes down to how damaged your hair is - the moreso the better this product would be, and for me, I don't think my hair is damaged enough. The one up however I did find was that my hair stayed 'fresher' for longer, i.e. didn't get a greasy 'I need to wash my hair' feel as soon as with my usual. I didn't dislike the product - and will happily use out the rest of the bottle, but not sure I'd buy it again in comparison to the likes of Garnier repair range.
Tips: Use only if your hair is really damaged or you like a really soft feel!