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The smell is pleasantly floral and the shampoo has a thick consistency. It lathers well enough but I have the niggly feeling that my hair doesn't feel clean. I usually do two washes, the first one to get a lot of the surface dirt and grime off, the second to massage the scalp. After washing, my hair feels different compared to other 0% silicone shampoos I've used.
I had the most hair fall out than I ever did with other products. My hair did feel more like "hair" however it then tangled a lot. My scalp also started to get itchy and I could see bits of dandruff when I brushed my hair. I really wanted to like this because of the ethical values for the products - vegan formula - biodegradable formula - recyclable - no silicone but I didn't enjoy using them or the results. It might work better for other people.