I have been using this product with the matching shampoo and conditioner and I have definitely noticed a change in the thickness of my hair. I have very fine, thin, oily, completely straight hair which is difficult to style and add any body to but even my hairdresser friend noticed the added thickness in my hair.
This may sound odd and wouldn't suit some hair types but it gave a little bit of grit to my hair which made it easier to style and gave it more body. It wasn't too dry though and I found that if I applied the serum to dry hair, it smoothed down my fluffy bits without making my hair oily like some other serums do.
The only thing I maybe don't like about the product is that you can't see how much you have left (it possibly would be good if you could see through one of the tubes to give you an idea of how much was left).
It has a nice smell that isn't overpowering. At $11 I would happily buy it - definitely a great product!
This is a great serum that - outside of its thickening properties - smells amazing, is non-greasy, and makes your hair look awesome. It also dries off really quickly which makes it good for every day use (I did note that I had some greasiness having used it for a third day in a row but it went away throughout the course of the day). My hair definitely improved in quality using this serum in conjunction with the shampoo and conditioner. I'm not entirely sure whether it has thickened or not, but it is certainly nicer and doesn't tangle as easily, so that is evidence in its favour.
Tips: I have super long hair (to my waist), and I found that dividing my hair into halves and using two pumps per half worked really well. I also found that it was good to use this daily between washes, with the first application being midway through drying while my hair was still damp (I wash my hair every three to four days).