it's been 5 days since i placed my vault order. So for 5 days, EVEN ON SUNDAY (which is daft) i have been staring at delivery vans on my street, willing them to come and bring me things.
I think they think i'm a nutter.
I'm okay with that ;)
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my name is trudi and i stare at delivery vans
43 posts, 16 members
I do something similar except online, I check the progress of my parcels multiple times throughout the day even the evening although logically there's no way the guy driving the van carrying all the parcels from one province to another probably finished at 5 and isn't giving updates at 9pm and the postal sorting center isn't open and scanning parcels at 10pm.
Tabucutie - it was free delivery (part of the promotion) and I got a $2200 bed for $900 but I’ve also got a complaint logged and will be getting a call from the manager because free customer services should still involve service
Meanwhile most of the several work packages have arrived, and fingers crossed this week is vault week too!
Meanwhile most of the several work packages have arrived, and fingers crossed this week is vault week too!
I hope you get your bed soon Trudi. I had to get a new mattress this past week. Paid on Wednesday, delivered on Saturday between the hours they stipulated. It's just good business ethics really to have communication and delivery. It is after all a paid for service. They should complete their end of the deal.
i got it on Friday, but it took two weeks. I'm a national manager responsible for about 400 schools and all those schools get high levels of customer service, so it grates on me when muppets can't get one item 30 mins across town.
I'll be following it up again with the manager when i get a moment.
The good news? The bed is an absolute dream. I can feel my spine unknotting as I sleep.
I'll be following it up again with the manager when i get a moment.
The good news? The bed is an absolute dream. I can feel my spine unknotting as I sleep.
yeah i'd gotten SUPER used to waking up in pain and i haven't done that for a few days!
Maybe i won't be a b*tch any more..... nah probably still will be :p
I'm now awaiting two shelving units (one off 1 day and one off trademe) and a bedside table (trademe) and my lounge and bedroom will be finished and perfect!
Maybe i won't be a b*tch any more..... nah probably still will be :p
I'm now awaiting two shelving units (one off 1 day and one off trademe) and a bedside table (trademe) and my lounge and bedroom will be finished and perfect!
That sounds awesome Trudi.
I feel like my sleep is better quality but when I get up in the morning still some pain. Have a back scan next week so maybe that will clarify the matter. Hopefully nothing serious.
Today in courier deliveries, I received my box of stuff from Reduced to Clear. It's so bad I can get lil choccies and things delivered but I love that I don't have to make a trip.
I feel like my sleep is better quality but when I get up in the morning still some pain. Have a back scan next week so maybe that will clarify the matter. Hopefully nothing serious.
Today in courier deliveries, I received my box of stuff from Reduced to Clear. It's so bad I can get lil choccies and things delivered but I love that I don't have to make a trip.
my vault stuff arrived (YAY), and there's an error in it (right thing ticked off on the list but wrong thing added to the box) so i've emailed as it was the thing I was most excited about and I'm HOPING they still have one of the right ones so I can stiil try that
USELESS courier though. Didn't knock and popped it on the porch about 5 feet away from where i was sitting without acknowledging my existence. The washing machine repair man ended up handing it to me.
USELESS courier though. Didn't knock and popped it on the porch about 5 feet away from where i was sitting without acknowledging my existence. The washing machine repair man ended up handing it to me.
I have an ex boyfriend who was a courier driver. He has a degree and isn’t uneducated. He confirmed to me that what is stated in the article is true. To those complaining about courier drivers, I highly recommend you read this
I'm sure what is in the article is true but it doesn't explain why a parcel of mine sat at my local depot for six days before it was put out for delivery, despite me phoning twice (on different days) and being reassured it would be delivered that day. Obviously the greater problem lies with the courier companies and that is who I am complaining about, rather than individuals.
Trudi - I understand the frustration but if you want to remain ignorant to the issues that courier drivers experience then I can see why you’re not really empathetic towards them.
Soozie - I agree, im not saying it’s acceptable (I have had issues with couriers as well), I’m just saying that maybe we - as in the public, need to be mindful of how overworked the couriers are. That’s what I’m saying in the article is true, they do massively long hours and - as someone who often does 14+ hours, I can see why their service is lacking sometimes. Your brain doesn’t function very well with those prolonged hours.
Soozie - I agree, im not saying it’s acceptable (I have had issues with couriers as well), I’m just saying that maybe we - as in the public, need to be mindful of how overworked the couriers are. That’s what I’m saying in the article is true, they do massively long hours and - as someone who often does 14+ hours, I can see why their service is lacking sometimes. Your brain doesn’t function very well with those prolonged hours.
Edited because i am not getting involved in another debate. . Plus, I'm tired. I actually DO my job DESPITE being up against the wall at times (unlike the specific couriers in my area who you can't comment on without knowing THEIR actions) , and i'm tired and off to descreen.
Oh and I've worked 14 hour days myself. Even when exhausted I keep my service standards up.
Oh and I've worked 14 hour days myself. Even when exhausted I keep my service standards up.
[color=#291b29]Saying that you don’t ever expect me to see your point of view was a bit uncalled for. I don’t appreciate personal attacks. I actually agree with you that as a consumer you have a right to be upset... I’m just saying that I think people need to be mindful of the potential reasons that some couriers aren’t fulfilling their services.
Its ok that you dont see the relevance of me posting the article - we can agree to disagree re the point of it. I posted it merely because I know what my ex went through as a courier.
Whilst we are talking about relevance, I didn’t see the relevance of you making a generalised assumption about couriers being uneducated. My ex was studying towards his degree whilst working as a courier.
As much as I respect that you think it isn’t ignorant to be informed, I disagree. The Merriam-Webster dictionary defines the meaning of ignorance as “...lack of knowledge, education or awareness”.
We arent going to see eye to eye on this and that’s fine. Luckily we live in a democratic country so we both are entitled to our opinions :)[/color]
Its ok that you dont see the relevance of me posting the article - we can agree to disagree re the point of it. I posted it merely because I know what my ex went through as a courier.
Whilst we are talking about relevance, I didn’t see the relevance of you making a generalised assumption about couriers being uneducated. My ex was studying towards his degree whilst working as a courier.
As much as I respect that you think it isn’t ignorant to be informed, I disagree. The Merriam-Webster dictionary defines the meaning of ignorance as “...lack of knowledge, education or awareness”.
We arent going to see eye to eye on this and that’s fine. Luckily we live in a democratic country so we both are entitled to our opinions :)[/color]
I can see both sides of the argument. On one hand, you expect your items to be delivered within the time frame the company have given you.
On the other, those time frames aren't met for a multitude of reasons, couriers being over worked is one, and im sure being in a condensed area with a high population wouldnt help. There's only so many hours in a day, they cant please everyone.
As for major deliveries like furniture, i do believe that should be delivered when stated and if something goes wrong, like the truck breaking, then the company should call everyone on the delivery list that day.
We are only human and we all mess up and make errors or judgements or whatever. So just find your inner smile, and breathe :-) But of course, like Jess said, free country, and that's my opinion!
On the other, those time frames aren't met for a multitude of reasons, couriers being over worked is one, and im sure being in a condensed area with a high population wouldnt help. There's only so many hours in a day, they cant please everyone.
As for major deliveries like furniture, i do believe that should be delivered when stated and if something goes wrong, like the truck breaking, then the company should call everyone on the delivery list that day.
We are only human and we all mess up and make errors or judgements or whatever. So just find your inner smile, and breathe :-) But of course, like Jess said, free country, and that's my opinion!
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