I had high hopes for this as I had fallen in love with one of its sister products - Chia Seed Oil. Sadly I could not fall in love with this product. Here's why:
Exceptionally greasy - The texture of this balm is just so greasy and thick that I felt like I was putting car grease or something on my face.
Irritation - This majorly irritated my eyes to the point it was painful. I do have super sensitive eyes but this was supposed to be a gentle eye makeup remover balm. It made my eyes super watery and blurry and I only applied a small amount. I would not recommend using to take off mascara or eyeliner if this is a sensitive area for you.
It did remove most of my makeup and it did feel clean afterwards. But I just felt Vaseline would have done the same job and for maybe a smaller price tag.