I think it is packaged really well, it's always good being able to see exactly how much product is left! Very sturdy, flapped it around a bit to see if the lid would fly open but it was fine. Clear liquid (like water.. go figure), it doesn't have a scent to me. I believe it should be treated as the first step to removing makeup, I didn't find it cleaned it removed it all, and my skin definitely didn't feel cleansed after. I used it to freshen my face when after a day of no makeup and my skin felt really odd afterwards, like sticky? I would recommend it to a friend as a first step in makeup removal but I wouldn't say it's a miracle product by any means. To be fair I can't quite understand the hype that originally surrounded it!