This is a really nice cleanser and certainly a step up in effectiveness from their plain Cream Cleanser. My face did feel smoother after using this, but don't expect results overnight. I double cleanse as I don't think this would be an effective makeup removing cleanser and it's too pricey for that. I ended up switching to their balancing gel cleanser to get more results on tiny closed comedones, but when my skin is good this is great.
I kept this in my shower shelf, and water did somehow seep in through the pump diluting the last 1/3 of the product so I would avoid that if possible.