The products are packaged very nicely, and the whole thing screams quality. The instructions are clear, but I do think there needs to be more information about what people can expect from the product. This isn't going to re-grow hair - it's going to help you keep what you have for longer.
The shampoo will last a long while and is an easy addition to his routine. The daily essence took some reminding, adding in an extra thing to do each day, at his age, doesn't come without resistance.
Using both the shampoo and essence, my husband has noticed great improvement in hair fall (as in...his hair is staying put) and is excited that his hair feels and looks thicker. He'll continue using it and has asked me to repurchase the essence (the shampoo will last a lot longer) so I guess it's worth the effort of daily use!