by BR Nat.
***All Beauty Vault orders during August will receive a FREE Skinfood Kiwifruit and
Tangerine Repairing Face Mask!***
Well. The header kind of says it all!
The Beauty Vault will now be open for shopping every day of the year. YES, you no longer need to wait to shop the Beauty Vault. If you have the Beauty Points for the item/s you want - then you can place an order and secure them!
Now some of you may have questions, our research panel of members did. Hopefully this will answer them, but if not, drop your question below and we'll answer it!
When does the Beauty Vault open permanently?
9am Friday 10th July.
Is there a limit to how many times I can shop the Beauty Vault?
You can shop the Beauty Vault once every 24 hours.
Will I need to pay shipping for each order?
Yes. You can't combine shipping costs for orders and you can't use Beauty Points to pay for shipping. (Alas Beauty Points are not a recogonised currency.!)
How long will I have to wait for my order?
We're leaving the dispatch time frame at 14 - 21 days. Chances are your order will be dispatched sooner than this, but to preempt any busy periods, staff holidays or sickness, we're sticking with this official timeframe.
How often will products change?
Ahhh, the burning question! We're aiming to add new products to the Beauty Vault weekly, if not more often. Products won't be uploaded at a specific time, so you'll definitely want to keep checking in.
Can I reserve an item?
No. We will not place items on hold or reserve items.
Remember you can submit a review at any time, and although the Review Moderation time frame is 72 hours, its usually much faster, meaning you can place well-written reviews and top up your balance until you have enough to buy what you want.
I'm a Review Hero, do I still get Free Shipping?
Yes. Review Heroes will get 4 Free Shippings a year, 1 per quarter. (Q1: Jan, Feb, Mar. Q2: April, May, June. Q3: July, Aug, Sept. Q4: Oct, Nov, Dec.
You'll need to let us know you've made an order and we will refund your shipping cost within 2 working days.
I am a Forum Moderator. Will I lose my VIP shop?
Unfortunately as the Beauty Vault will be open permanently, we won't be able to close it off for VIP shops anymore. But you will receive your monthly mod points and 4 free ships a year.
So...what do you think? Are you ready to have a Beauty Vault experience whenever you want it? Got any questions?
Get chatting below!