FAQs answered by BR Natalie
Save the dates:
Saturday 30th May 9am - 12pm (or until all the goodies are gone)
Sunday 31st May 9am - 12pm (or until all the goodies are gone)
If you're new to Beauty Review, or have never shopped the Beauty Vault before; you probably have questions - I'm going to try and answer the more common ones. If you still have questions after this - pop them in the comments below!
What is the Beauty Vault?
All of those reviews you write, and comments you make on BR earn you Beauty Points. When we open the Beauty Vault you can exchange those Beauty Points for full size beauty products!
Who can access the Beauty Vault?
You'll need a minimum of 500 Beauty Points to shop the Beauty Vault.
How do we get in to the Beauty Vault?
You can check out the Beauty Vault by clicking the 'Rewards Vault' tab on the homepage. If the Beauty Vault isn't open, you can preview what is in there, but you will not be able to buy. As soon as 9am rolls around on Beauty Vault day you'll be able to add products to your cart and check out.
How are prices worked out?
Basically we're exchange your BR points in to dollars. 10 points equals $1.
Everything in the Beauty Vault is priced at its NZ RRP. So if a product's RRP is $30, you'll need 300 points to buy it.
If you have 500 Beauty Points, you have $50 to spend. 1000 Beauty Points is $100. 1500 Beauty Points is $150 and so on.
Do I need to pay anything with actual cash?
Yes, you'll need to pay for the shipping and handling.
The costs are: 3 items or less $16.00 4-6 items $19.00, 7 items or more $25.00
Every Beauty Vault we receive a few grumbles about the Shipping and Handling costs. We keep costs as low as we can and it's important to know we run The Beauty Vault strictly not for profit. Shipping and Handling costs go towards, well, shipping and the labour costs of packing hundreds of orders.
Wait a minute. I can just review and review and earn a squillion points and spend them, paying only shipping, with no catch?!
Well, in theory. All reviews submitted must meet our Review Standards. If our moderator doesn’t believe they do you’ll be sent an automatic email asking you to revisit your review. If you choose not to, that’s fine, but you won’t receive the points for that review.
Also – there is a $250 cap on any one vault visit. Why? So everyone gets the chance at a good haul!
We usually run the Beauty Vault in pairs (for example on a Saturday and Sunday of the same weekend). You can shop both days, and spend upto $250 on each day.
I've had a look at the preview - the quantities for some products seem low?
Yeap - it's a sale. Stock is limited and demand is high, so you might not get exactly what you have your eye on.
We reload the Beauty Vault between sessions - so it's 'fully' stocked on both days.
How do I pay? Is it safe?
Of course - we would never compromise our member's security! We will be using Paystation for payments - so you can use your credit card to pay just like any other secure site.
Upon checking out you will be redirected to the payment gateway. Once you have completed your payment, you MUST wait until you are returned to the Beauty Vault before exiting your browser. If you submit your payment and don't wait to be redirected the order will not be logged with us and you will not receive your products!
I don't have enough points for something I really want - can I top up?
YES! But, you will need to have at least 90% of the points needed for a product to top up. The system will progressively take your available points as you add products to your cart, then when you go to pay, it will let you know if there is any top up required. If you do not have at least 90% of points to pay for your order, you will need to drop some products from your cart.
Is there a limit to how many of something I can buy?
BR is all about fairness and so we're limiting purchases to strictly 1 of each individual product per person.
This sounds too good to be true - are the products genuine?
Pffft! How could you even ask? Just like the products we send you to trial, all of the products in the Beauty Vault are sourced from approved NZ distributors or the brands themselves.
Can we review the products we buy?
Of course! All of the products in the Beauty Vault will be on the site ready to review! And you'll earn points for the next rewards sale!
How long will delivery take?
Usually we say to allow 14 - 21 working days for delivery. Obviously we're living in more interesting times, so there may be delays, but we will get your order to you as soon as we can.
What happens if my product doesn't arrive, arrives broken or I receive the wrong product?
You need to contact us on firstname.lastname@example.org you a replacement.
If your product arrives damaged, email us a photo and we will refund your points.
If your product does not arrive, we will track and trace any missing packages to see if they can be located. In the event of them not being located, we will refund your shipping and credit back your points.