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The 10 clients hairdressers HATE!

6 October, 2019 - 01:58pm by - First Lady | 11 Comments

Dear Client,

I have been working in the industry for over half of my life.  I help you find new confidence when relationships breakdown.  I turn you from mother-of-a-newborn into a yummy mummy.  I chop and I colour until you find the person you want to be.  I listen to your life stories without judgement and I never break your confidence. 

So why on earth do so many of you seemingly go out of your way to irritate me?!  Ok maybe that's harsh.  Maybe you don't go out of your way, but how can you not realise you're genuinely one of the most annoying clients in the world?!

Here's the 10 clients no hairdresser wants, but we all deal with weekly.

  1. The one who underestimates.  Just a trim.  No hunny, what you're asking for is a restyle.  And I'm fully booked after your 'trim' appointment slot.  
  2. The one with unrealistic expectations.  Well Kim went blonde.  Yes she did.  But I can guarantee she did not go blonde in one 2 hour appointment. Trust me. 
  3. The one who brings her children.  They're normally so well behaved.  No, you have spawned mini-demons. Leave them at home next time.  Unless you want to clean the smear prints off of the 25 mirrors in the shop.
  4. The one without a schedule.  Sorry I'm Late.  Sorry I only had time to do half a haircut? Didn't think so, no it's fine, I'll work through my lunch because you don't own a watch.
  5. The one who doesn't plan ahead.  So you don't have any appointments left today?  Not unless we go back in time and book you in for today.
  6. The one who needs a mindreader.  I'm not sure what I want exactly.  Did the dog eat your homework?!  Come on, work with me, you made the appointment, something must have inspired it?
  7.  The one who tells all.  I have a picture of the birth.  No, no.  Please no.  I'm also only pretending to care about your friend and her annoying habits.
  8. The one who flinches.  Oh my god, water just touched my forehead.  Seriously woman, stop squinting your eyes, I'm washing your hair, not waterboarding you.  I'm also only taking the scissors to your hair, not your ears.  And it's just hairspray.  It's not noxious gas.
  9. The one who wants free stuff.  Could you just...?  Sure I can add some more foils, but that'll make it a full head, not half.  No sweetie, your arse length hair will not cost the same to colour as your friends chin length bob  Sure I'll trim your fringe for free.  I mean we last cut the rest of your hair, what, a year ago?
  10. The one who complains after.  I just wasn't happy last time.  You know if things aren't looking how you thought, tell me, I won't be offended and I'll try to remedy it.  Please don't get your husband to call up after.  Or bad mouth me on review sites.  If I don't know there's a problem, I can't fix it!

I will finish this diatribe by saying I am of course talking about the minority, the majority of clients (like you, I'm sure) would never commit these crimes

And so, until next time, I will sign off this edition of Salon stories you won't believe with three ominous words.

To be continued...

Your Hairdresser



*The experiences in this article are the cumulation of conversations with NZ hairdressers. The experiences reported are real.  Names has been hidden to protect the identity of the stylists, their salons and mostly, their clients.  Innocent or otherwise.



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2nd March, 2020

I wear my hair up for school so I just go for a straight across trim that my mom does at home.

20th January, 2020

I hate it when I say I want a trim and I lose 6 inches. Really annoying. Otherwise I try not to bug them. If I hear them complain about clients I don't want to go back to them cos I know I'll be next on the list once I leave the salon.

15th January, 2020

I had to laugh about a lot of those situations because my hairdresser is always telling me about some of her other clients and their expectations although I hate to admit it but I am one of those people that is not always happy with the way my hair turns out Lol and this is sadly down to my hairdresser not doing the correct colour foils each time because she forgets what I had the last time!

5th November, 2019

I can understand these issues. These days people want things now even though there is a process. In saying that I literally just want a "trim" not a restyle. I've already straightened my hair and I just want someone to take off my straggly ends; to cut from right to the left two seconds done and they want to charge me $30-$65 dollars. My hair is long but even if my hair was short they would be taking off the same amount anyway so, why and I being charged for a full long hair cut?

19th October, 2019

It's not until you work in customer service that you realize just how unrealistic and rude some people are. You have to hold your tongue a

18th October, 2019

Yikes, a few different personality types mixed in there. But it's like any other job, you're always going to come across customers you don't like or colleagues that are hard to work with.

12th October, 2019

Seems a bit harsh hehe but it can get alot

12th October, 2019

Seems a bit haesh hehe

9th October, 2019

Yes the hair and beauty industry us exhausting and there's always a client that will never be pleased and try push you around.

7th October, 2019

I guess no jobs are easy.. hahahaha =D

7th October, 2019

Those customers are annoying. A lot of it goes back to having some manners, consideration and sometimes just a bit of common sense.

20th January, 2020

Amen to that.

27th February, 2020

Had same problem asked for trim almost 6 inches gone aswell , lucky my hair grows fast , l always arrive on time and get to wait for ages and then get rush job , do t trust them much to cut my hair any more x

27th February, 2020

Aww pick one down a side street that has to work harder for custom. We deserve to get what we pay for x


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