Just realised I'm outta town on vault weekend again. Last vault I was in Japan, this one I'll be down South and on a timetable not my own!
Which leads me to my question....
Hero/Super early vault access... will this be a few days before or the first few minutes as it was for the last one? If it's the latter, I'll probably assume I can't participate but if it's the former there's hope for me yet :)
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Hero/Super vault access
43 posts, 25 members
The last 3 or 4 vaults it has been a staggered entry for example there was the hero/supers entry a few days before, then the vault preview for everyone the day before then everyone in who is eligible on the Saturday morning. So it will probably be the same again with heroes/supers going in Tues/Wed beforehand (I think not 100% on that date)
Nah I don't think we did, I was super excited because I thought we would, as the vault before had let them in days earlier, but we didn't get the email. And I remember we got in 10 mins early because a previous super (Jesse?) Forgot heroes and supers got in early and went in at 9 and I don't think she ended up getting anything in the end.
Hello everyone, Just a heads up that we're going to be introducing a different Super/Hero perk this vault, which means there will be no head start. (Don't worry something cool will still happen for you guys!)
This is for a few reasons, mostly as always driven by a) trying to share the love around and b) being fair to all eligible members.
You may/may not be aware but we have a maximum of 30 Supers/Heroes which is around 0.1% of our members. In the last few Beauty Vaults around 75% (easy $15000+) of goodies were snapped up within the ten minute head start.
Now as much as we LOVE our die hard BR-ers, there are lots of members (literally thousands of members) who regularly contribute to the review database, have genuinely earned points to spend and whilst may not be as active on the forum/social media/across the site (like our Heroes) we think they deserve an equal shot at the goodies on offer.
So in short - we've decided to try something new. Looking at the current Hero class the majority have already experienced at least one head start (or had the opportunity to) and whilst we understand it may be disappointing for our new Heroes, we hope you understand, as always we're coming from love and fairness.
Love Nat xxx
This is for a few reasons, mostly as always driven by a) trying to share the love around and b) being fair to all eligible members.
You may/may not be aware but we have a maximum of 30 Supers/Heroes which is around 0.1% of our members. In the last few Beauty Vaults around 75% (easy $15000+) of goodies were snapped up within the ten minute head start.
Now as much as we LOVE our die hard BR-ers, there are lots of members (literally thousands of members) who regularly contribute to the review database, have genuinely earned points to spend and whilst may not be as active on the forum/social media/across the site (like our Heroes) we think they deserve an equal shot at the goodies on offer.
So in short - we've decided to try something new. Looking at the current Hero class the majority have already experienced at least one head start (or had the opportunity to) and whilst we understand it may be disappointing for our new Heroes, we hope you understand, as always we're coming from love and fairness.
Love Nat xxx
it sounds fair enough, and I'm sure you guys will have thought of something to counter the overloading with everyone going in at the same time - can't wait to hear what the new perk is though. A little but gutted to lose this one, but understand the reasoning behind it and that it;s more fair for non heroes/supers :)
The last few vaults have sat around the $25K mark, which is amazing hey?
We're always tinkering with The Beauty Vault to try and make the experience fun and rewarding for as many people as possible.
Here's a few of the issues we've addressed in the past:
- When the Vault completely died under the traffic load we shipped all successful orders for free and those members that insisted we keep their shipping fee, we donated it to the NZ Breast Cancer Foundation.
- We worked tirelessly with our Boffins to increase server capacity for future vaults.
- After Vault 2 when the majority of fragrance gift sets went in the head start (with member taking up to 5 each) we set the limit at 1 item per member.
- When the site crashed during the Hero headstart due to 1ots of Experts trying to enter, we moved the headstart to a different day.
- We hold back a few high ticket items and surprises to drop in for members who might not be around at 9am
- We changed the day to Sunday for a change last vault, and will definitely hold another Sunday vault soon.
So really this is just another step in us trying to create the ultimate BR reward for as many members as possible :)
xox
-
We're always tinkering with The Beauty Vault to try and make the experience fun and rewarding for as many people as possible.
Here's a few of the issues we've addressed in the past:
- When the Vault completely died under the traffic load we shipped all successful orders for free and those members that insisted we keep their shipping fee, we donated it to the NZ Breast Cancer Foundation.
- We worked tirelessly with our Boffins to increase server capacity for future vaults.
- After Vault 2 when the majority of fragrance gift sets went in the head start (with member taking up to 5 each) we set the limit at 1 item per member.
- When the site crashed during the Hero headstart due to 1ots of Experts trying to enter, we moved the headstart to a different day.
- We hold back a few high ticket items and surprises to drop in for members who might not be around at 9am
- We changed the day to Sunday for a change last vault, and will definitely hold another Sunday vault soon.
So really this is just another step in us trying to create the ultimate BR reward for as many members as possible :)
xox
-
I'm intrigued! I have to say having the 10 minute head start was something I'd been looking forward to but I can't wait to see what else is in store. Having been an expert for the rest of the vaults it is sad to see everything go so quickly so I do think its cool that experts can get in there now too.
You shouldnt need to worry about the server handling the load, the Beauty Boffins do their techie thing and ensure the server wont fall under the Expert traffic level, so a few Heroes on top won't affect it.
That being said obviously it will be more slow than on a non vault day and maybe more slow than shopping with just 20 other people but that's to be expected of any online sale.
As for slow rural internet...we send you positive thoughts!!
XoX
That being said obviously it will be more slow than on a non vault day and maybe more slow than shopping with just 20 other people but that's to be expected of any online sale.
As for slow rural internet...we send you positive thoughts!!
XoX
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