I received this Makeup Remover Balm from the beauty vault and was so happy with it, there is nothing bad I can say about this product, it works so well! Firstly I love the cute little tin it comes in with the screw top lid, it's really easy to open and close, and there is quite alot of product in there, so definitely a great price. I only needed a very small amount of balm on my finger, it just melts in my hands and is so easy to rub onto my face and neck. I love how it takes off eye makeup aswell and is so gentle with no irritation. Once it is all rubbed in I get a warm damp face cloth and wipe it off, it's so easy! I even double checked that it had removed all my makeup by using some Micellar water, and yes it had removed all of it. The smell of the Goodness Break-up Make-up Balm is so nice, lots of natural oils in it that feels great putting it on my skin and leaves my face feeling so soft and smooth. The great thing about it is its putting good oils onto your skin and not stripping it like alot of product can do, and I have not once had any breakouts from it. Will definitely be purchasing again when I run out.